Shipping policy

Shipping Policy

Thank you for shopping with Maui & Main! We want to make sure your jewelry arrives safely and on time. Please read our shipping policy below.

Order Processing

All orders are processed within 3–5 business days of purchase. Orders are fulfilled through our dropshipping partners, so please allow this time before your order ships.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Times

Estimated delivery times vary depending on your location and the shipping carrier. Delivery times are in addition to the processing time above.

United States: 5–10 business days
International: 10–20 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Shipping Costs

Shipping is FREE on all orders.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery status.

International Orders

International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are not included in your order total and are determined by your local customs authority.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at customersupport@mauiandmain.com and we will work with our fulfillment partners to resolve the issue as quickly as possible.